Community Management Programme
Build and lead thriving online communities. Master engagement strategies, growth tactics, and community leadership to create meaningful connections and drive impact.
What you'll learn
6 months of intensive, hands-on training
Phase 1: Community Strategy & Planning
6 weeks
- Understanding community types and goals
- Building community strategy and roadmap
- Setting up community guidelines and policies
- Platform selection and setup
- Community branding and positioning
Phase 2: Content Creation & Engagement
6 weeks
- Creating engaging content strategies
- Community engagement tactics and best practices
- Moderation and conflict resolution
- Building community culture and values
- Communication and storytelling
Phase 3: Growth & Analytics
6 weeks
- Community growth strategies and tactics
- Analytics, metrics, and KPIs
- Influencer partnerships and collaborations
- Community events and activities
- Crisis management and reputation building
Phase 4: Leadership & Monetization
6 weeks
- Community leadership and team management
- Monetization strategies and business models
- Scaling communities sustainably
- Measuring ROI and impact
- Capstone: Launch and grow a community
Learning outcomes
By the end of this track, you'll be able to:
Build and manage thriving online communities
Create engaging content and foster meaningful interactions
Develop community growth strategies and analytics
Lead community teams and manage stakeholder relationships
Implement monetization strategies for community platforms
Program Investment
Payable in 2 installments
Disclaimer: Half of the class won’t be accessible and certificate will not be issued until complete payments are made.
Career opportunities
Community managers are the heart of online communities. Our graduates build and lead communities at tech companies, startups, and growing brands across Africa.
Tools & technologies
Discord
Slack
Circle.so
Mighty Networks
Notion
Google Analytics
Hootsuite
Canva
Start your community management journey
Build the skills to create and lead thriving communities in Africa's growing digital ecosystem.
Apply Now